From the hospital's perspective, this shutdown and all associated activities could not have been executed any better. This is a result of the tremendous effort put forth by Backus electricians (Gil & Josh), the entire A/Z team (including your subcontractors), and Norwich Public Utilities. I had the pleasure of relaying that sentiment to our president, Bimal Patel, very early this morning when I notified him that we were back on normal power without the slightest disruption to the patient care we deliver every day.